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Artificial Intelligence and Chatbots

Artificial Intelligence (AI), or machine intelligence, is the field developing computers and robots capable of parsing data contextually to provide requested information, supply analysis, or trigger events based on findings.

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What is Artificial Intelligence (AI)?

Artificial Intelligence, or simply AI, is the term used to describe a machine’s ability to simulate human intelligence. Actions like learning, logic, reasoning, perception, creativity, that were once considered unique to humans, is now being replicated by technology and used in every industry.

A common example of AI in today’s world is chatbots, specifically the “live chat” versions that handle basic customer service requests on company websites.

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A chatbot is a type of conversational agent, a computer program designed to simulate an intelligent conversation with one or more human users in natural language via auditory or textual methods. It can read and understand the messages and draw insights from the them. Chatbot can use these insights to guide the users on their next step, get an understanding of a user requirements, customer satisfaction levels.

Chatbot

A chatbot can find patterns in the customer behavior about how frequently they consume the services and provide analytics on all customers and help in understanding demand on the services.

    Chatbots can:
  • Adapt quickly to changing market demands and drive rapid business growth
  • Provide customer support
  • Place orders and do bookings on behalf of customers
  • Track your employee’s attendance
  • Support in HR activities
  • Plan meetings
  • Many more

Chatbots are available on messaging platforms like WhatsApp, Facebook, Telegram, Teams and Slack , web sites and mobile applications. They can understand voice messages, speech, images, videos and text messages.

HR Assistant Bot

A HR assistant Chatbot is the people management solution that helps in attendance management.

Cutting-edge functionality and beyond Leave Management. The app has an employee and manager workflow with bot. It enables an employee to raise a new vacation request, check leave balance status and public holidays. In addition, when an employee raises a new vacation request, the manager gets a notification and the approval/reject workflow can be completed from within the app on Teams.

  • View Leave Balances
  • Raise Leave Requests
  • Approve or Reject leaves of your reportees
  • View Pending Leave requests to approve/reject
  • Withdraw Leave Requests
  • Generate reports directly from chatbot
  • View public holidays
  • Periodic pending approval remainders
  • Add custom leave codes
  • Manage employees
  • Adjust leave balances

Syswave will provide basic leave management Bot for your organization.We will customize the bot as per your requirement.
Try it for free.

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SysWave - FactSheet

Dedicated team for ChatBots development

Certified Developers for MicroSoft Azure related aspects

Supporting R & D team for AI, NLP and ML aspects

Why Syswave?

We employ market leading technologies, consultants and processes to help clients to design, implement and manage their business solutions that align to business priorities and to create high performance organizations.

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Years of Expertise

Our years of expertise helps us to align ourselves with our customer’s business needs, expectations with Microsoft Business Solutions.

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In-depth Knowledge

Our exquisite knowledge of Products, technology, and Industry helps us to design the solution that align with our customer’s business needs.

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Subject Matter Experts

Our highly experienced team of Professionals having the collective experience of over hundreds of successful Project implementations.