PowerApps

Power Apps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs. Using Power Apps, you can quickly build custom business apps that connect to your business data stored either in the underlying data platform (Common Data Service) or in various online and on-premises data sources (SharePoint, Excel, Office 365, Dynamics 365, SQL Server, and so on).

Apps built using Power Apps provide rich business logic and workflow capabilities to transform your manual business processes to digital, automated processes. Further, apps built using Power Apps have a responsive design, and can run seamlessly in browser or on mobile devices (phone or tablet). Power Apps "democratizes" the custom business app building experience by enabling users to build feature-rich, custom business apps without writing code.

Power Apps also provides an extensible platform that lets pro developers programmatically interact with data and metadata, apply business logic, create custom connectors, and integrate with external data.

Power BI

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.

• A Windows desktop application called Power BI Desktop.
• An online SaaS (Software as a Service) service called the Power BI service.
• Power BI mobile apps for Windows, iOS, and Android devices.

Power Automate

Microsoft Power Automate (formerly known as "Flow") is a cloud-based service that allows users to create workflows themselves. Recurring routine tasks and processes in different programs / services can thus be automated. This makes working easier and more efficient. Until now, mapping and automating business processes was often only possible through programming. There were no standardized IT connectors. So far, workflows could only be realized with the SharePoint Designer within the Office environment.

he cloud-based Microsoft Power Automate service changes this: Create your individual workflow solutions between different services both within and outside the Microsoft Cloud. This increases the degree of automation and thus the efficiency of the processes in the company.

Power Virtual Agents

Power Virtual Agents empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. Power Virtual Agents addresses many of the major issues with bot building in the industry today. It eliminates the gap between the subject matter experts and the development teams building the bots, and the long latency between teams recognizing an issue and updating the bot to address it. It removes the complexity of exposing teams to the nuances of conversational AI and the need to write complex code. And, it minimizes the IT effort required to deploy and maintain a custom conversational solution.

Using Power Virtual Agents, you can:
• Empower your teams by allowing them to easily build bots themselves without needing intermediaries, or coding or AI expertise.
• Reduce costs by easily automating common inquiries and freeing human agent time to deal with more complex issues.
• Improve customer satisfaction by allowing customers to self-help and resolve issues quickly 24/7 using rich personalized bot conversations.